Jameel Arts Centre is welcoming visitors with new health and safety measures.
Look here for answers to frequently asked questions about visits, safety and hygiene measures.
How can I visit Jameel Arts Centre?
Jameel Arts Centre is open 10am to 6pm on Saturdays through Wednesdays; 12pm to 8pm on Thursdays and Fridays, and closed on Tuesdays for administration and maintenance.
Please plan your visit to Jameel Arts Centre ahead of your arrival: your safety and a clean, healthy environment come first. We look forward to welcoming you to enjoy the exhibitions, but there are a few new procedures to keep in mind.
Firstly, please book your two-hour slot online. That way we can ensure a comfortable visit for you that keeps social distancing and hygiene a top priority.
10:00 am – 12:00 pm
12:00 pm – 2:00 pm
2:00 pm – 4:00 pm
4:00 pm – 6:00 pm
Alternatively, you are welcome to schedule your visit via phone: 04 873 9800
Is the shop open?
The Art Jameel Shop’s opening hours are the same as the Centre’s. As the number of customers inside the shop is limited to 5 people at a time, if it’s busy, you may be asked to wait in the Centre or line up momentarily outside on the marked locations, to ensure social distancing. Please remember that shopping with us supports artists, designers, writers and publishers, and is also a contribution towards Art Jameel’s work in supporting artists and creative communities.
Can I come with a group of friends?
Depending on the number of people, please plan ahead for your visit and book your slots online. That way we can ensure a comfortable visit for you that keeps social distancing and hygiene a top priority. Keep in mind that the UAE guidelines limit cars to 3 passengers at a time or 5 people if the passengers are from the same family.
Am I able to book a tour?
We have suspended our tours for the time being. Please visit our website for updated information on booking tours and group visits.
Is Jaddaf Waterfront Sculpture Park open?
Jaddaf Waterfront Sculpture Park is open to the public for groups of less than 5 people walking through, and masks must be worn at all times. The congregation of large groups and picnicking is not allowed.
Is the Jameel Library open?
The Jameel Library will be closed to the public and will reopen September 1, 2020.
Are walk-ins permitted?
Walk-in visitors will be permitted depending on the capacity of visitors during that given time. All walk-ins will be requested to sign-up through the scheduling system before entering the galleries. A QR code will be provided at the main entrance to facilitate your booking.
Are children allowed to visit the museum?
Everyone is welcome at Jameel Arts Centre.
What are the safety and precautionary measures taken by the Centre?
For your safety and theirs, our team members will wear face masks.
As per the UAE law, you are required to wear a face mask whenever you are in public. If you require a change of mask while visiting, our team will be happy to provide them. Gloves are not required, but are provided upon request.
Upon arrival, your temperature will be taken. All visitors will enter through the ground level main doors. Basement parking is currently closed and all visitors are requested to park in the outdoor parking spaces.
New maximum gallery capacities have been calculated and the number of visitors per room will be monitored by our security staff.
Remember to follow the general hygiene standards. Wash or disinfect your hands regularly; sneeze and cough into your elbow or a tissue; maintain a minimum distance of 2 metres and avoid the formation of groups.
What measures are being taken to keep the Centre clean?
The exhibition spaces and visitor reception area are cleaned, aired and disinfected throughout the day after each visitation time slot. This also includes cleaning the public toilets every 30 minutes as well as disinfecting “high-touch areas” such as door handles with the approved cleaning material by the UAE Ministry of Health. Hand disinfectant is provided for visitors at the entrance.
What happens if a visitor does not follow the rules?
Jameel Arts Centre is required to report any violation of the UAE’s COVID-19 laws to the authorities. Our staff is authorised to deny entry to any members of the public that shows signs of illness or refuses to wear the mandated safety gear. Under the law, violators of the laws are subject to fines.
What happens if I learn that I have COVID-19?
Please only visit Jameel Arts Centre if you feel healthy. Should you test positive for COVID-19 within two weeks of your visit, you are kindly requested to notify our team by emailing [email protected]. Your details will be kept confidential, but this will guide us in testing our own team members.
Are there any areas closed to the public?
As per the UAE law, places of worship will remain closed until further notice, so please bear with us while our prayer rooms remain closed.
If you have any other questions, please don’t hesitate to contact us at [email protected]
Keep in touch.
Jameel Arts Centre is open-access and free for all. Visitors are requested to stop at the Welcome Desk to register and pick up a map to explore the Centre, courtyards and the surrounding Park.
The Centre has a number of facilities to make visits more enjoyable and convenient. Jameel Arts Centre has free wifi throughout the building for visitors to remain connected.
Jameel Arts Centre is located in Jaddaf Waterfront, nestled between Business Bay Bridge and Garhoud Bridge on the Bur Dubai bank of the Dubai Creek.
Sunday – 10am – 6pm
Monday – 10am – 6pm
Tuesday – Closed
Wednesday – 10am – 6pm
Thursday – 12pm – 8pm
Friday – 12pm – 8pm
Saturday – 10am – 6pm
Jameel Arts Centre is a 12-minute walk from Al Jadaf metro station (Green Line). Metro journeys can be planned on the RTA website
Hours of operation
All Green Line Stations
Saturday to Wednesday 5:30 am – 12:00 am
Thursday 5:30 am – 1:00 am
Friday 10:00 am – 1:00 am
Jaddaf Waterfront is accessible from both E11 and Al Khail road.
Parking is located in Jameel Arts Centre’s basement and is available in the outdoor, drop-off parking area.
Visitors with children:
- A family visitor’s guide is available at the Welcome Desk in the Lobby, and please do ask us for information on our regular events, workshops and initiatives oriented towards children and youth
- Families and visitors with children are requested to ensure that those in their care adhere to the art-friendly etiquette detailed below
- Changing tables are available in the family restroom on the ground floor
- Schools and educators: please see the dedicated Groups section for further information on how to engage with the Centre and plan your visit
While visiting Jameel Arts Centre, please refrain from:
- Smoking anywhere in the Centre
- Touching or resting on artworks
- Bringing pets or other animals into the museum. Arrangements for service animals may be made through [email protected]
- Consuming food or drinks in the galleries
- Entering the Centre with bicycles, skateboards, rollerblades or other similar objects
Photo and video
Personal photography and video are permitted inside Jameel Arts Centre. However, accreditation is necessary for the use of professional video equipment on the premises. Please email [email protected]